ITSM, PM & ERP Triggers

JIRA

Parameter	Type	Required	Description
base_url	string	✅	JIRA instance URL
email	string	✅	Account email
api_token	string	✅	Atlassian API token
operation	string	✅	create_issue, get_issue, update_issue, add_comment, search_jql
project_key	string	❌	Project key (for create)
issue_type	string	❌	Issue type (default: Task)
summary	string	❌	Issue summary
description	string	❌	Issue description
issue_key	string	❌	Issue key (for get/update/comment)
comment_body	string	❌	Comment text
jql_query	string	❌	JQL query (for search)
fields	object	❌	Additional fields
max_results	integer	❌	Max search results (default 50)

ServiceNow

Parameter	Type	Required	Description
instance_url	string	✅	ServiceNow instance URL
username	string	✅	Username
password	string	✅	Password
table_name	string	✅	Table name (e.g., incident)
operation	string	✅	create_record, get_records, update_record, get_record
record_data	object	❌	Field values
sys_id	string	❌	Record sys_id
query_params	object	❌	Filter criteria
limit	integer	❌	Max records (default 100)

SAP OData

Parameter	Type	Required	Description
base_url	string	✅	SAP OData service URL
operation	string	✅	get_data, post_data, execute_action
username	string	❌	SAP username
password	string	❌	SAP password
entity_set	string	❌	Entity collection name
entity_key	string	❌	Entity key
payload	object	❌	Request payload
query_params	object	❌	Query parameters
headers	object	❌	Custom headers