User Management
The User Management section in Administration lets you view all user profiles in your RTILA X installation and impersonate them for troubleshooting or administration purposes.
Note: User Management is only available in Local mode and requires administrator access. It is hidden when connected to a Cloud or Remote server.
To open User Management:
- Click your profile name in the bottom-left corner of the sidebar.
- Click Preferences → Administration → Open Administration Tools.
- Click the User Management tab.
Viewing Users
Section titled “Viewing Users”The User Management tab displays a table of all user profiles in your RTILA X installation.
User Table Columns
Section titled “User Table Columns”| Column | Description |
|---|---|
| Name | The user’s display name |
| License Key | The license key associated with the user (or “N/A” if none) |
| Last Logged In | The date and time the user last logged in |
| Actions | Impersonate button |
What You Can See
Section titled “What You Can See”| Information | Description |
|---|---|
| User name | The display name chosen when the profile was created |
| License key | The license key used to activate this profile |
| Last login | When the user last accessed RTILA X |
| Profile status | Whether the profile is active or protected |
Impersonating a User
Section titled “Impersonating a User”Impersonation lets you temporarily switch to another user’s profile, seeing exactly what they see and having access to their projects, data, and settings.
When to Use Impersonation
Section titled “When to Use Impersonation”| Use Case | Description |
|---|---|
| Troubleshooting | See exactly what a user sees to diagnose issues |
| Support | Help a user by looking at their projects and settings |
| Testing | Test how features work from a different profile’s perspective |
| Administration | Manage another user’s data or settings |
How to Impersonate
Section titled “How to Impersonate”- Find the user you want to impersonate in the user list.
- Click the impersonate icon (user-check icon) next to their name.
- RTILA X switches to that user’s profile.
- You now see their projects, data, and settings.
- A toast notification confirms: “You are now impersonating [User Name].”
Stopping Impersonation
Section titled “Stopping Impersonation”To stop impersonating and return to your own profile:
- Click your profile name in the bottom-left corner.
- Click Logout.
- Log back in with your own credentials.
Warning: While impersonating, any changes you make affect the impersonated user’s profile. Be careful not to make unintended changes.
Creating Users
Section titled “Creating Users”Users (profiles) are created through the Profiles page, not through User Management. See Profiles for details.
To create a new user:
- Go to Preferences → Profiles tab.
- Click New Profile.
- Enter a name and optionally enable password protection.
- Click Create Profile.
Deleting Users
Section titled “Deleting Users”Users are deleted through the Profiles page:
- Go to Preferences → Profiles tab.
- Click the trash icon next to the profile.
- Confirm the deletion.
⚠️ Warning: Deleting a user permanently removes all their projects, data, sessions, and settings. This cannot be undone.
User Management vs. Profiles
Section titled “User Management vs. Profiles”| Feature | User Management (Admin) | Profiles (Preferences) |
|---|---|---|
| View all users | ✅ Yes | ❌ No (only your profile) |
| Impersonate users | ✅ Yes | ❌ No |
| Create profiles | ❌ No | ✅ Yes |
| Delete profiles | ❌ No | ✅ Yes |
| Edit profile settings | ❌ No | ✅ Yes |
| Switch profiles | ❌ No | ✅ Yes |
Security Notes
Section titled “Security Notes”| Note | Description |
|---|---|
| Impersonation is temporary | You return to your own profile when you log out |
| Changes affect the impersonated user | Be careful not to make unintended changes |
| Admin access required | User Management is only visible to administrators |
| Local mode only | User Management is hidden in Cloud and Remote modes |
| Audit trail | Impersonation actions are logged in the Audit Trail |